services
Our Services Industries We Serve
At Zendesk Solutions, we offer sector-specific expertise to deliver results across industries:
- Healthcare – HIPAA-compliant solutions, patient data protection, and EHR systems
- Retail & E-commerce – Inventory management, online store optimization, POS integration
- Finance – Secure IT systems, regulatory compliance, and fintech application support
- Education – E-learning platforms, virtual classroom support, data protection
- Manufacturing – Automation solutions, IoT integration, process optimization
- Logistics – Real-time tracking, warehouse automation, ERP integrations
Cybersecurity
Protect your data or digital assets with enterprise-grade firewalls, risk assessments, and advanced threat detection.
Protect your digital assets with our proactive cybersecurity offerings:
- Threat detection and prevention
- Firewall and endpoint protection
- Security audits & penetration testing
- Data encryption and compliance management (GDPR, HIPAA, ISO)
Network Infrastructure
Design, implement, and maintain high-performance networks tailored to your business needs.
Software Development
Custom applications, mobile apps, and enterprise software built for performance and scalability.
Turn your ideas into powerful digital solutions:
- Web and mobile application development
- CRM & ERP systems
- API integrations
- Business automation tools
Managed IT Support & Helpdesk
We offer 24/7 managed support to keep your operations running smoothly:
- Remote and on-site support
- IT asset management
- User access control & account management
- SLA-backed helpdesk services
IT Consulting
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machine learning
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Website Design & Development
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Mobile Apps Development
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business process automation
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industries
Industries We Serve
At Zendesk Solutions, we bring deep, sector-specific expertise to help organizations navigate their digital transformation journey. Our tailored IT services are built to solve real-world challenges across a variety of industries:
Healthcare
Delivering HIPAA-compliant IT solutions that protect sensitive patient data and streamline operations:
- Electronic Health Record (EHR) systems
- Secure data storage and access control
- Healthcare IT infrastructure & compliance management
Retail & E-Commerce
Empowering businesses to grow and optimize operations through innovative retail technologies:
- Inventory and supply chain management
- Online store performance & checkout optimization
- POS system integration and support
Finance
Ensuring reliability and security for financial institutions and fintech companies:
- Highly secure IT environments
- Regulatory and data compliance
- Support for fintech apps and digital banking platforms
Education
Driving the future of learning with robust and secure digital education tools:
- E-learning platform development
- Virtual classroom integration
- Student data protection and access controls
Manufacturing
Helping manufacturing firms embrace Industry 4.0 with smart IT solutions:
- Process automation and control systems
- IoT device integration
- Supply chain and production optimization
Logistics
Supporting seamless operations across the logistics and supply chain sectors:
- Real-time asset and fleet tracking systems
- Warehouse automation and robotics
- ERP system development and integration
Cybersecurity
- Network & endpoint security
- Firewall and intrusion detection systems (IDS/IPS)
- Email & phishing protection
- Penetration testing & vulnerability assessments
- Security audits and compliance (ISO, GDPR, HIPAA)
- Reduce risk of data breaches and ransomware attacks
- Meet regulatory compliance standards
- Ensure 24/7 threat monitoring and incident response
Network Infrastructure
Designing robust, scalable, and secure IT networks to power your business.
From small offices to enterprise systems, our network infrastructure services ensure seamless communication, maximum uptime, and high performance.
- LAN/WAN setup and optimization
- Wireless network design & deployment
- Network performance monitoring
- VPNs, SD-WAN, and cloud connectivity
- Hardware configuration (routers, switches, firewalls)
- Faster data transfer and connectivity
- Reliable access across locations
- Scalable networks that grow with your business
Software Development
Custom software solutions tailored to your business needs.
We develop intuitive, scalable, and secure software applications to solve real business problems. Whether it’s a custom CRM, ERP, or SaaS solution—we’ve got you covered.
- Web & desktop app development
- API integration & automation
- Backend systems & databases
- Software testing & QA
- Maintenance & updates
- Streamlined workflows
- Increased efficiency and data control
- Scalable systems that evolve with your goals
Managed IT Support & Helpdesk
Reliable IT support that keeps your business running smoothly.
Our managed IT services take the stress out of tech issues, providing proactive monitoring, maintenance, and fast issue resolution from a dedicated helpdesk team.
- 24/7 IT support (remote and onsite)
- Hardware & software troubleshooting
- Patch management & updates
- User onboarding/offboarding
- System health checks & reporting
- Reduce downtime and productivity loss
- Predictable IT costs
- Expert support without hiring full-time staff
IT Consulting
Strategic IT guidance that aligns with your business goals.
We help businesses plan, optimize, and innovate their IT strategies. Whether you’re scaling up, transitioning to the cloud, or enhancing security—we provide actionable insights.
- IT infrastructure audits
- Roadmaps for digital transformation
- Vendor and tool recommendations
- Disaster recovery planning
- Cloud migration strategy
- Smarter IT investments
- Reduced tech debt
- Improved scalability and efficiency
Machine Learning & AI
Transform your data into intelligent business decisions.
We help organizations adopt machine learning to automate tasks, predict outcomes, and discover patterns in data—driving innovation and competitive advantage.
- Predictive analytics & modeling
- Natural Language Processing (NLP)
- Recommendation engines
- Chatbots and virtual assistants
- Image and speech recognition
- Enhanced customer experience
- Data-driven decisions
- Business process automation at scale
Website Design & Development
Modern, responsive websites built for engagement and performance.
Your website is your digital storefront—we build clean, user-friendly, and SEO-optimized websites tailored to your brand and business goals.
- UI/UX design & prototyping
- Custom WordPress/HTML5 development
- Responsive (mobile-first) design
- SEO-ready architecture
- Performance optimization
- Improved customer engagement
- Faster load times and better rankings
Scalable, easy-to-manage architecture
Mobile App Development
Powerful mobile experiences for iOS and Android platforms.
We design and develop mobile apps that offer functionality, speed, and user delight—whether native, hybrid, or cross-platform.
- Android & iOS development
- Flutter, React Native, Kotlin, Swift
- API and backend integration
- App store deployment & maintenance
- Push notifications & analytics
- Reach customers on-the-go
- Increase engagement and conversions
- Custom features tailored to your audience
Business Process Automation (BPA)
Automate repetitive tasks and streamline operations.
We implement BPA solutions that help reduce manual workloads, improve accuracy, and speed up key processes using intelligent tools and integrations.
- Workflow automation
- Robotic Process Automation (RPA)
- Document and invoice processing
- CRM and ERP automation
- Email and customer service workflows
- Lower operational costs
- Improved accuracy and compliance
- Faster turnaround on business tasks